Privacy Policy

1. INFORMATION WE COLLECT

When you purchase from Vidalia, we collect the necessary information to process your order smoothly, including:

  • Personal Details: Name, address, email, phone number

  • Payment Information: Processed securely through PCI-DSS compliant payment gateways

  • Browsing Data: IP address, browser type, and device details to enhance user experience

Additionally, if you subscribe to our updates, we may use your email to send you information about new collections, promotions, and exclusive offers.

2. YOUR CONSENT

How do we obtain your consent?

When you provide your personal information for transactions (placing an order, verifying a payment, arranging delivery, or processing a return), you automatically consent to its collection and use for that specific purpose.

For marketing communications, we will request your explicit consent and always provide an option to opt out.

How can you withdraw consent?

You may withdraw your consent at any time by contacting us at support@vidalia.in. Once we receive your request, we will stop using your data for non-essential purposes.

3. HOW WE USE YOUR INFORMATION

We use the data we collect to:
✔ Process and fulfill your orders efficiently
✔ Improve our website’s functionality and user experience
✔ Provide personalized recommendations and promotions
✔ Ensure secure transactions and fraud prevention
✔ Communicate order updates and respond to customer inquiries

4. DATA SECURITY & PAYMENT PROCESSING

Your security is our priority. All payment transactions are encrypted and securely processed through PCI-DSS compliant gateways.

We do not store your credit card details after your transaction is completed. All direct payment processors we use follow stringent security standards to protect your financial information.

5. THIRD-PARTY SERVICES & DISCLOSURE

Some of our services involve third-party providers (such as payment gateways and delivery partners). These providers will only collect and use your information as necessary to fulfill your orders.

However, certain third parties, such as international payment processors, may be governed by different legal regulations. We advise reviewing their privacy policies for a complete understanding of how they handle your data.

Once you leave Vidalia’s website or engage with a third-party service, our privacy policy no longer applies.

6. YOUR RIGHTS & CONTROL OVER YOUR DATA

You have the right to:
✔ Access and review the personal data we store
✔ Request corrections or updates to your information
✔ Request data deletion (subject to legal and operational requirements)
✔ Opt out of marketing communications at any time

For any of the above, email us at support@vidalia.in.

7. AGE RESTRICTIONS

By using Vidalia, you confirm that you are at least the legal age of majority in your region. If you permit your minor dependents to use this website, you take full responsibility for their actions.

8. POLICY UPDATES & CHANGES

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and significant updates will be highlighted.

If Vidalia undergoes a merger, acquisition, or ownership change, your data may be transferred to ensure continuity of service.

Need Assistance?

For any questions, data requests, or privacy concerns, contact us at support@vidalia.in.